Revenue Glossary​

On Request

👉 “We’ll confirm it once the hotel approves”

📘 What is On Request?

An On Request room or rate is not instantly confirmed. The booking remains pending until the hotel manually checks availability and approves it.

✅ Why is On Request important?

It helps hotels avoid overbooking and keep tighter control over inventory, especially during peak periods.

💡 Practical example

A suite booking during high season requires manual confirmation before being accepted.

🔄 Disambiguation of On Request

Different from:

  • Available (instant confirmation)
  • Stop sales (closed to sell)
  • Allotment (pre-blocked rooms)

In summary: On Request means pending confirmation, not guaranteed.

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