Online Reputation for hotels
Make your hotel stand out with confidence and transparency
- Centralize online reviews management in the same suite —the online reputation for hotels module—. Discover trends by categories to boost your client satisfaction.
- Innovative metrics like the DQI to instantly understand your hotel's perceived position in the market, or the iDQP to reflect the average of your ratings across all channels with the Dataria Quality Program.
Comments
Not a single comment goes unread
Read every review, no matter the source—Booking, Expedia, TripAdvisor…
Enjoy the simplicity of having a built-in opinion manager: read the comment, check the rating, mark it as read, and see the author, date, and channel—all in one place. No more jumping between websites or trying to remember which reviews you’ve already seen.
Ratings
Monitor how your hotel service is perceived
Discover through guest reviews the key changes and highlights in the quality of service you’ve delivered.
Customer rating indicators give you clear signals about where to focus to improve your hotel’s image and guest experience.
Market Positioning
Track your hotel's position in each channel’s internal search engine—and how it changes over time
Compare with your competition: See your position on the list at any given time and analyze changes in competitors’ positions to uncover their investments across different channels.
Comments
Not a single comment goes unread
Read every review, no matter the source—Booking, Expedia, TripAdvisor…
Enjoy the simplicity of having a built-in opinion manager: read the comment, check the rating, mark it as read, and see the author, date, and channel—all in one place. No more jumping between websites or trying to remember which reviews you’ve already seen.
Ratings
Monitor how your hotel service is perceived
Discover through guest reviews the key changes and highlights in the quality of service you’ve delivered.
Customer rating indicators give you clear signals about where to focus to improve your hotel’s image and guest experience.
Market Positioning
Track your hotel's position in each channel’s internal search engine—and how it changes over time
Compare with your competition: See your position on the list at any given time and analyze changes in competitors’ positions to uncover their investments across different channels.
Online reputation for hotels: Here's how it works
It's for you, if you miss it...
- Have everything in one place. Unify your Rate Shopper, Parity Rate, and online reputation management in a single suite for your hotel.
- Centralize reviews from Booking, Expedia, TripAdvisor, Google, and other OTAs, along with your goals, in a single, easy-to-review panel.
- Know your overall score and your hotel's position in the rankings of each sales channel.
- View ratings based on specific criteria and by channel.
- Export your data to easily share it with your team.
- Track the evolution of your scores to spot patterns, improvements, or emerging issues.
- View new reviews in real time and receive automatic alerts for critical feedback.
- Analyze and confirm how guest perceptions change based on seasonality, operational adjustments, or improvements made.
- Showcase your online reputation directly on your website. Integrate the DATARIA Quality Program widget to let future guests see the real ratings from past visitors.
Respond on time and prevent issues before they arise
Turn online reputation into a daily advantage. Centralize all your reviews in a single, real-time visual panel. Take control, reduce risks, and transform every comment into an opportunity to enhance the guest experience and strengthen your brand.
Take immediate action in response to sensitive comments
Receive automatic alerts when a review appears that could harm your hotel’s online reputation.
Save time and stay focused by getting notifications only when needed, with online reputation updates sent directly to your email, along with extra KPI alerts.
Filter the reviews
Diagnose how your service is perceived by filtering global reviews
Built-in translator
English, Catalan, French, German... Translate all comments!
- Automatically translate reviews to understand what your guests really think, no matter where they come from.
- Don’t let language barriers hide key insights—respond wisely and elevate the experience for every guest, in every language.
More features that fit seamlessly into our Online Reputation for hotels
We’ve built our suite as an accessible and tailored Revenue Technology toolbox. Our hotel service stands out by including ↓
Multihotel
Tailored plans for hotel chains, featuring intuitive dashboards that are easily accessible for each individual hotel.
Customise
Adaptable to the diverse needs of Revenue Managers, urban hotels, and hotel chains—everything from our plans to fine-tuned settings like views, notification frequency, and much more.
Multiuser
Access differentiated by modules and functionalities, with hierarchies established based on the user type: hotels, hotel chains, or Revenue Manager clients.
Onboarding
We support you in every detail, taking care of everything from the start to the complete setup of our suite, guiding you through the initial integration all the way to the final training.
Custom technology
This is our Revenue Toolbox
They have chosen Dataria Revenue Technology
Online reputation for hotels
In Dataria, we guide you through every step
Meet our team and share any questions or concerns to receive a personalized quote, along with Free trial access to our Online Reputation for hotels.
