This is how our Online Reputation works

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How it works the Online Reputation

The complete list of customer opinions

Discover all the opinions your customers leave. We gather all the comments for you together with all the necessary data to analyze them. Insight about what your customers thinks about your services brings a valuable source for improvements. The comfort in having a tool that collects all the information will save you much time. You can export everything to draw you own conclusions. We created the online reputation tool so that you can keep everything under control.

Comments in Dataria's Online Reputation

Discover your position in the ranking for every OTA

Visualize your position in for every OTA. Compare tendencies and your position compared to your competitors. Un. Uncover your competitors' marketing politics and how they affect the agreements signed with the OTAs.

Positioning in Expedia.com with Dataria's Online reputation

Check the received ratings

Your Hotel reputation is fundamental when customers decides to make a booking. Even Though it’s a value that doesn't change every day, it has a direct effect on the room bookings. So it’s very important to keep an eye on it at all time.

Take advantage of the tendencies in the ratings of your customers and use it as a short term indicator for your Hotel’s reputation. That allows you to act fast and and save time in solving deficiencies before it affects your reputation.

The customer ratings are gathered to display graphically the quality on every aspect of your Hotel. Use this information to create strategies that allow you to strengthen lowest rated aspects. Validate the temporary evolution of these aspects to reassure that tour strategies are working.

Online Reputation in channels with Dataria Software

All comments since the start

We offer the possibility to access all comments for your hotel since the start in each channel. You have the history of all the opinions customers have left from anywhere and filtered as you like. Know all your customer’s opinions for the month and year that you please.

Tripadvisor's comments

And now what?

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Contact us

If you have any queries, please contact us and you will be attended.

Dataria - Revenue Management Software
C/ Maria Zambrano 31, torre este, planta 12
50018, Zaragoza (Spain)
Tlf: (+34) 976 928 102
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If you run a hotel or offer accommodation we can help! Contact us and we will help you analize your rates and compare them against your competitors to optimize your income.

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