This is how our Online Reputation works

Discover all the opinions your customers leave. We gather all the comments for you together with all the necessary data to analyze them. Insight about what your customers think about your services brings a valuable source for improvements. The comfort in having a tool that collects all the information will save you much time. You can export everything to draw your own conclusions. We created the online reputation tool so that you can keep everything under control.

Visualize your position in for every OTA. Compare tendencies and your position compared to your competitors. Un. Uncover your competitors' marketing politics and how they affect the agreements signed with the OTAs.

Your Hotel reputation is fundamental when customers decide to make a booking. Even Though it’s a value that doesn't change every day, it has a direct effect on the room bookings. So it’s very important to keep an eye on it at all time.

Take advantage of the tendencies in the ratings of your customers and use it as a short term indicator for your Hotel’s reputation. That allows you to act fast and save time in solving deficiencies before it affects your reputation.

The customer ratings are gathered to display graphically the quality on every aspect of your Hotel. Use this information to create strategies that allow you to strengthen the lowest rated aspects. Validate the temporary evolution of these aspects to reassure that your strategies are working.

We offer the possibility to access all comments for your hotel since the start in each channel. You have the history of all the opinions customers have left from anywhere and filtered as you like. Know all your customer’s opinions for the month and year that you please.